By Shubhneet Goel, Co-Founder and Director of Technology at InboxAlly. InboxAlly were finalists in the 'Most Innovative SaaS Solution' and 'Best SaaS Solution for Sales / Marketing / CRM' awards at the 2026 SaaS Awards. Cloud businesses closely monitor application uptime, API performance, databases, payment systems, and identity platforms. Once those systems send an email, however, that scrutiny often ends. The message is marked as sent, and everyone assumes it arrived. That assumption is risky. Email supports critical processes, from password resets and security alerts to invoices, onboarding, service updates, and customer support. In many cases, [...]