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The SaaS Awards

Friday July 24 2026

The Cloud Awards
The Cloud Awards

Optimization: One Simple IT Solution to Surviving Today’s Economy

By Asaf Ezra, Co-Founder & CEO, Granulate As businesses reevaluate their profits and losses to prioritize the expenses that matter the most in today's unpredictable economy, there’s massive potential for tech growth and transformation projects to fall by the wayside this year. Gartner forecasted that global IT spending would fall 8% year-over-year in 2020 with [...]

By |2021-04-07T15:25:20+00:00April 7th, 2021|Thought Leadership|

Customer Support Isn’t About Solving Problems – It’s About Solving Your Product

 - By Elad Eran, Founder & CEO of Wix Answers As a support leader, it’s been incredibly rewarding to watch more and more businesses adopt a customer-first approach in recent years. We now expect personalized support because our favorite brands provide it, which means companies are continually raising the bar of what they will do [...]

By |2021-03-01T11:11:24+00:00March 2nd, 2021|Thought Leadership|

Using IMF for Media Asset Management and More

 - By Bill Admans, OWNZONES, shortlisted for Best Data-Driven SaaS in the 2020 SaaS Awards program One of the meta trends we can take from this past year of COVID-19 is that content is still king. The end consumers want both quality content and they want it in a quantity that has, to date, been [...]

By |2021-03-01T13:02:10+00:00March 1st, 2021|Thought Leadership|

Post-Covid: Brands Rushing to DTC Must Be Wary of the Pitfalls

The following guest article has been written by Derek O’Carroll, CEO, Brightpearl. Brightpearl is a retail operations platform for retailers and wholesalers with a clear mission to automate the back office so merchants can spend their time and money growing the business. Brightpearl’s complete back office solution includes financial management, inventory and sales order management, [...]

By |2021-02-23T09:41:58+00:00February 23rd, 2021|Thought Leadership|

Setting a New Course for EHS Compliance Management

Managing environmental health and safety compliance has never been easy. SaaS is changing that. - By Luke Jacobs, Co-founder and CEO, Encamp “Entrepreneur” was not originally in my career plan. Environmental health and safety and protecting the environment was. The bridge between the two, for me, was finding out how maddening the reporting process to [...]

By |2021-02-04T12:21:13+00:00February 4th, 2021|Thought Leadership|

Mergers and Acquisitions in 2021: Strategies and Digital Tools Vital to Success

- By Nick Perdikis, CEO and Chief Revenue Officer, Devensoft Like just about everything else, mergers and acquisitions activity has been in flux over the past several months. Earlier this year, M&A activity dropped significantly, with one research firm reporting a 40% drop in the number of deals with transaction values of $50 million or [...]

By |2021-01-07T18:04:39+00:00January 7th, 2021|Thought Leadership|

Four Customer-Centric Metrics to Drive B2B SaaS Retention

By Abby Hammer, Chief Customer Officer, ChurnZero Did you know that reducing customer churn by 5% can increase profits from anywhere between 25% to 125%? B2B SaaS companies that prioritize their customers’ health and wellness – and not just their acquisition – build their business’s endurance and strengthen its long-term valuation. But “good” customer [...]

By |2020-12-09T12:07:36+00:00December 9th, 2020|Thought Leadership|

Why Digital-First Is the Wave of the Future

By Chen Amit, Co-Founder & CEO, Tipalti In the blink of an eye, the cloud has shifted from being a tech conference buzzword to an integrated and seamless part of business operations. The takeover began on front-end business systems, resulting in streamlined interactions, increased company visibility, and automated customer service. Today, companies are pushing cloud [...]

By |2020-12-08T15:55:01+00:00December 8th, 2020|Thought Leadership|
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