What Makes AI Useful? Five Lessons Learned From Building AI-Powered SaaS

By Shiva Dhawan, CEO at Attentive.ai. Attentive.ai were finalists in the 2026 SaaS Awards, and 2026 A.I. Awards, including for 'Best AI-Powered SaaS Solution', and 'Best Use of AI-Driven Personalization'. One of the biggest misconceptions about AI is that better models = better outcomes. Every few months, a new model arrives [...]