What is a SaaS product for Ticketing or Event Management?

This category is for software in the ticketing and event management industry. Judges will pay particular attention to case study materials illustrating data-driven ROI and innovative use of current technologies.

A SaaS product for ticketing or event management should have several key features to be considered effective and efficient. Here are some of the most important features:

  • Ticketing and registration management: The product should have the ability to create and manage tickets, as well as process payments and issue refunds.
  • Event promotion and marketing: The product should offer tools for promoting the event and reaching potential attendees, such as email marketing, social media integrations, and targeted advertising.
  • Attendee management: The product should provide organizers with the ability to manage attendee information, including contact details, ticket status, and attendance tracking.
  • Analytics and reporting: The product should have reporting and analytics features that allow organizers to track event performance, including ticket sales, attendance, and other key metrics.
  • Integration with other tools: The product should integrate with other tools that organizers use, such as email marketing platforms, CRM systems, and social media platforms.
  • Mobile access: The product should have a mobile-responsive interface or mobile app that allows organizers to manage their events on-the-go.
  • Customer support: The product should have responsive customer support available to answer questions and provide assistance as needed.

Overall, a good SaaS product for ticketing or event management should be user-friendly, comprehensive, and provide a streamlined process for organizing and managing events.

Previous recognition for Best SaaS Product for Ticketing or Event Management

For a broader understanding of this SaaS Awards category, we have gathered examples from previous winners, finalists, and shortlistees which impressed the judging team with their innovative SaaS products for ticketing or event management.

Winner of The SaaS Awards 2022 for the Best SaaS Product for Ticketing or Event Management

Quote From Lead Judge – Annabelle Whittall

What pleased us the most about Bizzabo was the fact that they were able to provide a completely embedded virtual solution, which is just the ticket in the post-pandemic era. As the first in-person event software vendor to do so, Bizzabo has truly set themselves apart from the competition. We couldn’t be more impressed with their dedication to innovation and their commitment to meeting the needs of their customers in a rapidly changing industry. On behalf of everyone at SaaS Awards, congratulations to Bizzabo!

Winner of The SaaS Awards 2021 for the Best SaaS Product for Ticketing or Event Management

Quote From Lead Judge – Richard Geary

Over the past few years, we have witnessed a remarkable surge in e-commerce activity worldwide. The ShipStation SaaS product has left a lasting impression on the judges of this SaaS Awards program with its innovative approach to simplifying and automating order fulfillment. This enables vendors to focus on sales while delivering a seamless experience to their customers. The significant number of satisfied customers that attest to their success is a testament to their exceptional performance. 

Finalist of The SaaS Awards 2022 for the Best SaaS product for Ticketing or Event Management

Appointedd is a SaaS (Software as a Service) product that offers a comprehensive solution for appointment scheduling, booking management, and event management. While it does not specialize in ticketing per se, it offers a platform that can be used by businesses and organizations to manage appointments and bookings for events, classes, and other services.

With Appointedd, users can create a customizable booking page that allows their customers to book appointments and make reservations online.

Shortlistee of The SaaS Awards 2021 for the Best SaaS Product for Ticketing or Event Management

Pricefx’s platform is designed to help businesses manage their pricing strategies and optimize their revenue. The platform offers a range of features including price management, pricing analytics, price optimization, and configure-price-quote (CPQ) capabilities.

Pricefx’s platform uses AI and machine learning algorithms to help businesses dynamically adjust their pricing strategies based on real-time market data, competitor pricing, and other factors. This allows businesses to optimize their pricing and increase their revenue.

A strong entry for the Best SaaS Product for Ticketing or Event Management category should include:

  • User Interface and Design: Your product should have an intuitive, easy-to-use interface that makes it easy for users to navigate and complete tasks such as creating events, managing attendees, and generating reports. A well-designed user interface can greatly improve the user experience and make your product stand out from the competition.
  • Features and Functionality: Your product should have a comprehensive set of features and functionality that allow event organizers to manage all aspects of their events, including ticketing, registration, scheduling, and attendee management. It should also offer customization options to allow organizers to tailor the product to their specific needs.
  • Scalability and Performance: Your product should be scalable and able to handle events of all sizes, from small meetings to large conferences or festivals. It should also be able to handle a high volume of transactions and attendees without experiencing downtime or performance issues.
  • Integration and Compatibility: Your product should be able to integrate with other software platforms and services commonly used in the event management industry, such as CRM systems, marketing automation tools, and payment gateways. It should also be compatible with a wide range of devices and operating systems.
  • Customer Support and Training: Your product should offer excellent customer support and training resources to help users get the most out of the product. This can include online help documentation, video tutorials, webinars, and live support.
  • Security and Compliance: Your product should have robust security features to protect user data and transactions, and comply with relevant data protection and privacy regulations.
  • User Feedback and Reviews: Including user feedback and reviews from satisfied customers can help to demonstrate the effectiveness of your product and provide social proof to potential customers.

By including these elements in your entry, you can create a compelling case for why your SaaS product is the best option for ticketing or event management.

Why Enter The SaaS Awards?

The SaaS Awards is a program from The Cloud Awards. Since 2011, we’ve been helping organizations across the globe gain the recognition they deserve for market-leading innovation in the cloud computing and software sectors.

For a detailed breakdown of all the benefits you receive as an awards entrant as either a shortlistee, finalist or ultimate winner, please see our “Why Enter?” page. The many benefits are replicated across all international awards programs. If you have any questions about this category, please contact us.