The Challenge of Omnichannel Communication: Taming Communication Chaos

By Ryan Cantor, Chief Product Officer, Thryv, finalist of Best SaaS Product for Customer Services / CRM  at 2022 SaaS Awards In the era of snail mail and landlines, communicating was pretty uncomplicated. Even when faxes arrived (remember those?) they simply combined the two. Fast forward a few decades — only a few — and [...]

By |2022-11-22T14:52:03+00:00December 20th, 2022|Case Study, Cloud Computing, Futurology, Industry Chatter|

An open directory approach for IT: Maximizing the benefits of the cloud

By Eric Avigdor, Senior Director of Product Management, JumpCloud, finalist of Best Security Innovation in a SaaS Product (B2B, Small Business / SMB) at 2022 SaaS Awards Organizations have relied on directories to manage identity for decades. From the early days of computing up until the mid-2000s, workplaces revolved around a heavy Microsoft environment. In [...]

Intelligent IGA Presents a New Horizon for Identity Governance

By Rod Simmons, vice president of product strategy, Omada, shortlisted for Best Enterpise-Level SaaS Product category at 2022 SaaS Awards Autonomous vehicles, artificial intelligence (AI), and a networked metaverse come to mind when we consider what the future holds. The dystopian settings of films like The Matrix or Blade Runner, where robots are displacing humans, [...]

By |2022-09-27T14:54:42+00:00September 27th, 2022|Case Study, Futurology, Industry Chatter, SaaS, Security|
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